Frequently Asked Questions
31  Is your Centura Pearl card double sided?
No the centura pearl card is single sided only and is approximately 280 - 300 gsm.
32  Can I purchase Spectrum Noir pens individually?
No, you can only purchase the spectrum noir pens in the packs of 6 or the box sets of 24 pens. The only pen you can purchase individually is the blender pen.
33  Can I purchase the instructions for your boards?
You can now download a copy of all of the instructions for our scoreboards including the ultimate pro from the inspiration section on the homepage of our website in the instructions area.
34  Where can I find out what the sizes of your dies are?
You can find the size of each individual die within the product details for each die.
35  How do I make enveloboxes on my Enveloper Pro?
To make the enveloboxes you need to use either the Ultimate Crafters Companion or Ultimate Pro Crafters Companion. It isn’t possible to make enveloboxes on the Enveloper Pro.
36  My stick n spray doesn’t stick after I have cleaned my stamp, why is this?
To clean your stamps you need to use an alcohol free wipe, so that it doesn’t remove the stick and spray.
37  How do I store my un-mounted stamps which I have used with the stick and spray?
The best way to store stamps which you have used with stick and spray is either on sheets of acetate, or in plastic wallets.
38  What is the best way of working with die cut decoupage?
By far the easiest way to pop the die cut elements out the the sheets is to use a computer mouse mat or a soft mat like that used in parchment work. If using a computer mouse mat use it so that the the hard surface is facing the table and the foam side is facing you. Now place the die cut decoupage sheet so that it is foil side down on the mouse mat. Now using the handle of a pair of metal scissors or smooth metal object(ie head of a spoon) gently rub all around the die cut areas. The elements will now start to pop out. To finish turn the sheet over so that the foil side is facing you and gently pull all the die cut elements out.
39  What is your Fair Usage Policy for licensed products?
Please click here to view our Fair Usage Policy.
40  Can I purchase replacement blade units for my 5 in 1 trimmer?
Yes, you can find the replacement blade units for the 5 in 1 trimmer by clicking here